Circle store- Operation Manager

Role Summary

Circle Assure is our most important differentiator: doorstep pickup, QC, packaging, and delivery. Essentially designed to make C2C resale safe and seamless. As Logistics Head, you will architect and scale this entire engine across small goods (electronics, fashion), large goods (furniture, appliances), and refurbished flows. This is an execution intensive role with massive ownership over consumer trust and operational excellence.

Key Responsibilities

Build & Scale Logistics Infrastructure

● Design and run logistics for both small and large goods, each with distinct workflows, routing, and SLAs.

● Build hybrid networks: in-house teams + 3PL partners + on-demand networks.

● Create SOPs for pickup, packaging, labelling, middle-mile, delivery, RTO, and exception handling.