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Claims Officer (Commercial / Employees' Compensation)

Zurich Insurance Company

Guangzhou, Guangdong, China Full-time June 22, 2026
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Opportunity Description

Job Summary


  • Handle Employees’ Compensation (EC) claims with focus on liability, investigation and global settlement

  • Drive outcomes on liability, return to work and injury management

  • Provide quality and professional claims service to customers

  • Strong ability to understand barriers for return to work and strategies to deal with return-to-work issues
  • Job Accountabilities

  • Review, resolve and proactively finalize claims within authority limits ensuring settlement at an optimum level

  • Take proactive approach in monitoring employees’ compensation claims in order to minimize claims settlement

  • Handle EC litigated claims by taking responsibility to resolve all enquiries from both customer and external contacts to ensure delivery of a focused claims service

  • Ensure claims procedures, documentation is adhered to the group claims management requirement and best practice

  • Buil...
  • Full-time Business Operations Specialists

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