Claims Quality & Support Associate

The Claims Quality & Support Associate is responsible for activities concerned with review and inspection to apply quality standards for operational claim processes and adjudication.

Key Responsibilities / What You Do

• Prepare concise documentation and audit reports, including recommendations to claims management for improvements with corrective action plans;
• Audit, assess, and monitor providers and payers, to include but not limited to physicians, inpatient, outpatient, ancillary, behavioral healthcare, laboratory, etc. medical records, and independently codes, and abstracts.
• Analyze inpatient and outpatient medical records using most current International Classification of Diseases (ICD-9/ICD-10), Current Procedural Terminology (CPT), Health Care Common Procedure Coding System (HCPCS), Universal Billing (UB) and other codes, regulatory and contractual requirements, and generally accepted coding practices.
• Verify and validate ...