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Claims Representative (GEH APAC)

MY1 Cigna International Health Services Sdn Bhd

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia Full time June 21, 2026
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Opportunity Description

JOB PURPOSE


The job holder is responsible of serving providers and insurance companies by determining requirements, answering inquiries, resolving problems, fulfilling requests and maintaining database. He/She is responsible for processing as per terms of benefits. He/She should provide accurate and relevant medical coverage details and maintain pre-approvals and claims processing as per the defined terms and policies of the organization.

RESPONSIBILITIES AND DUTIES

  • Processes claims from members and providers.

  • Assists queries from providers and payers via phone calls or e-mails.

  • Maintains files for authorizations and other reports.

  • Assesses and processes claims in line with the policy coverage and medical necessity.

  • Be fully versed with medical insurance policies for various groups / beneficiaries.

  • May assist in training colleagues and asked to share know...

  • Full time Business Operations Specialists

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