Cleaning Quality Assurance Manager

The Cleaning Supervisor is responsible for leading daily cleaning operations across GBS campuses to ensure safe, hygienic, and welcoming environments for students, staff, and visitors. The role combines hands‑on duties with operational leadership, driving quality standards, statutory compliance, sustainability goals, and excellent service delivery. The postholder acts as the first point of escalation for cleaning‑related issues, coordinates response to incidents, and ensures planned and periodic tasks are completed to great quality.

Roles and Responsibilities

• Lead, motivate, mentor and supervise Cleaners across shifts, ensuring adherence to schedule, standards, and procedures.
• Plan daily deployment and rota coverage, ensuring adequate staffing, coordinate agency or contractors when required.
• Take part in cleaning services of classrooms, offices, libraries, washrooms, receptions, circulation areas, and external areas.
• Ensure co...