Clearance Representative

<p>Customer Services; Service Assurance; Clearance & Brokerage Operations; Clearance Admin Inbound/ Outbound<br><p><span>As a Clearance Representative, you are responsible for responding to customer inquiries, resolving issues, and providing accurate information to internal and external customer within functional area. Your role is to ensure that our customers receive the highest level of service and satisfaction. With your exceptional communication skills and attention to detail, you will be able to provide prompt and accurate information to our customers, resolving any issues they may have.</span></p><p></p><p><strong>What you will do</strong>:</p><ul><li>Handle cases that need to be reviewed.</li><li>Reach out to customers and other important party/ies over the phone or email to ensure resolution of cases in a timely manner.</li><li>Document and process cases in a diligent...