Clerk 1, Family Medicine (Ottawa)

POSITION TYPE: Permanent, Full-time, Shift type varies, 75 hours / pay period, 1.0 FTE

SALARY SCALE: $53,412 to $61,343 annually

Role Summary

Reporting to the Supervisor, Family Medicine Center, you will act as the receptionist for the family medicine clinic. Your main tasks include:

• Answer the phone and triage and direct calls appropriately
• Greet and register patients and enter their records into the electronic medical record
• Action requests from the clinic providers
• Schedule patient appointments and create provider schedules
• Enroll patients into government programs
• Receive and sort mail, faxes and electronic communication, and scan documents into the electronic medical record
• Maintain clinic supplies and support the team environment for primary care

Responsibilities

• Answer phone calls and triage and direct them appropriately.
• Greet patients, register the...