Client Care / Customer Service Representative

Improving the lives of those with chronic care diseases while providing solutions to our customers.
At SuperCare Health you have the chance to reach your dreams by helping us in serving the healthcare needs of our ever‑growing patient population. Please Note: This is a remote role; Under the general supervision of the Customer Care Supervisor, a Customer Care Specialist is responsible for maintaining a positive, helpful attitude and approach in providing excellent customer service to all customers which includes; patients, clients, referral sources, physicians, sales representatives, and fellow coworkers.
Answers incoming phone calls and faxes, takes customers’ orders for durable medical and respiratory equipment, repairs, supplies, and other miscellaneous items
Services walk in customers as needed
Verifies medical necessity with physician
Verifies eligibility and coverage with Insurance and carrier according to guidelines or contract
Verifies patient demographics and...