Client Care Manager

Company Description

MaidProvider.ph is a DOLE-licensed household staffing company in Pasay City, setting the standard since 2009. We place trusted household professionals (kasambahay), nannies, caregivers, and family drivers with Filipino families.

Every candidate is cleared through our Security Double-Lock™: national background verification (PNP-NPCS across 18 regions + NBI biometric) and clinical psychological screening through Manila Doctors Hospital.

The standard is not perfection. The standard is accountability. Documented. Visible. Lived.

Role Description

The Client Care Manager owns the post-placement client experience — from handoff after acquisition through placement support, replacements, rescreening, and the full protection period that follows. You are the family's single point of accountability after handoff: responsive, organized, and calm under pressur...