Client Care Specialist with HearingLife Canada

Join HearingLife Canada as a Client Care Specialist, focused on providing exceptional service and maintaining smooth clinic operations. Make a difference in clients' lives every day!
This position demands a client-centric approach, where you'll manage appointments, assist with administrative tasks, and ensure clinic cleanliness. Your organizational skills will help streamline operations, allowing clinicians to focus on client care while you maintain a welcoming environment.
Key Responsibilities:
• Greet clients and manage inbound calls and emails
• Schedule appointments and coordinate follow-ups
• Keep the clinic organized and supplies ready
• Maintain client files and assist with events
• Handle payments and insurance claims processing
Requirements:
• At least 2 years of experience in customer service
• Excellent organizational abilities for multitasking
• Skilled in Microsoft Excel
Utilize your customer service talents to enhance client satisfactio...