Client Care Warranty Specialist

• Employee Type Full-Time
• Manage Others No

• Email

Job Description

This role reports to the Construction Manager and focuses primarily on ensuring homes are ready for possession with zero deficiencies, conducting warranty inspections and managing trade days to ensure warranty concerns are dealt with in a timely manner, as well as managing after-hours emergency calls. When warranty duties permit, this dual role also works with the construction teams to complete site tasks and support the field team, such as QC inspections during the course of construction, frame checks, and other duties as assigned.

Objective

Ensure homes are ready for possession with zero deficiencies, conduct warranty inspections, manage trade days and after-hours emergency calls while supporting field teams.

Role & Responsibilities

• Inspect homes prior to possession dates for any deficiencies.
• Meet with c...