Opportunity Description
The opportunity
We’re looking for a detail-oriented and collaborative individual to support the delivery of the Client Contact Programme across Openwork and Owl.
This role plays a key part in ensuring adviser adherence to sales processes, FCA principles, and customer outcome standards. You’ll work closely with internal teams and third-party providers to maintain high-quality customer interactions, monitor outcomes, and identify opportunities for continuous improvement.
This role would suit someone with experience as a Business Assessor, Complaints Handler, Quality Assessor etc
This is a hybrid role, 3 days a week in the Swindon office.The benefits:
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