Client Experience Advisory Agent at Desjardins

Enhance member and client experiences with Desjardins in L'Étang-du-Nord. This full-time, on-site role focuses on banking advice and promoting digital solutions to improve service.
As a Client Experience Advisory Agent, you'll assist members with their banking transactions and advocate for Desjardins products. Your responsibilities include guiding members on using digital tools, supporting clients facing fraud, and fostering business relationships through exceptional service.
Key Responsibilities:
• Advise members on banking tools for self-service transactions
• Foster relationships through effective service delivery
• Assist clients with fraud issues and appropriate referrals
Requirements:
• Passion for enhancing customer experiences
• Strong communication skills for engaging with clients
• Commitment to promoting Desjardins products and services
Maximize your potential in the financial services industry while supporting clients at Desjardins in L'Étang-d...