Client Relationship Manager

Job Description You will be part of a group of highly trained professionals who support the delivery of a high‑quality and consistent service experience for UOB Privilege clients. You will be responsible for managing, strengthening, and sustaining client relationships. This includes understanding client needs, coordinating service resolutions, and ensuring adherence to established service, operational, and regulatory standards. The position plays a key role in enhancing client satisfaction, supporting retention efforts, supporting business growth through mortgage cross‑sell opportunities and ensuring full compliance with KYC/AML requirements. Key Responsibilities Serve as the primary service liaison for Privilege clients, ensuring efficient resolution of queries and consistent delivery of high service standards.
Coordinate with internal stakeholders to deliver seamless client experiences across operational, servicing, and administrative touchpoints.
Provide timely and accurate in...