Client Service Account Manager - Associate

Overview

Client Service Account Manager - Senior Associate in the Payments team at JPMorganChase. This is an exciting opportunity to grow your career in Client Service Account Management.

Responsibilities

• Manage the Client experience across all aspects of their day to day relationship with JPMorgan Payments
• Maintain an accurate and active service temperature check for all Clients within the portfolio
• Identify and remediate service issues that impact the Client and escalate potential risk associated with Client activities
• Understand organizational structure in order to be able to communicate and remediate Client impacting issues promptly and effectively
• Understand the Client’s business to anticipate their servicing needs and provide appropriate support and solutions (become the Client’s champion)
• Assist in developing and executing jointly agreed service plans that focus on process improvements for Clients <...