Client Service Administrator at HearingLife Canada

Elevate client experiences with HearingLife Canada as a Client Service Administrator. This customer-focused role emphasizes relationship-building and effective solutions within our welcoming clinics.
As a key member of our team, you’ll provide exceptional service while enhancing client journeys at HearingLife Canada. Your role encompasses greeting clients, managing inquiries, and ensuring smooth operations. By fostering positive relationships, you will directly contribute to our mission of helping people hear better every day.
Key Responsibilities:
• Greet clients and manage phone inquiries professionally
• Schedule and coordinate clinician appointments efficiently
• Keep client waiting areas organized and welcoming
• Maintain accurate client files and assist with admin tasks
• Process payments and track insurance claims meticulously
Requirements:
• Minimum two years of customer service experience
• Strong organizational skills to handle multiple tasks
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