Client Service Administrator at HearingLife Canada

Elevate customer care as a Client Service Administrator at HearingLife Canada. Support clients with warm interactions while ensuring clinic operations run smoothly every day.
HearingLife Canada is looking for a dedicated Client Service Administrator to enhance client experiences. This role focuses on customer service, appointment scheduling, clinic maintenance, and administrative support. You'll directly contribute to improving the lives of clients through superior service in a people-first environment.
Key Responsibilities:
• Serve as the first point of contact for clients
• Manage clinician schedules and book appointments
• Organize and tidy waiting areas for client comfort
• Maintain client files and support event coordination
• Process payments and track insurance claims accurately
Requirements:
• Minimum 2 years of customer service experience
• Strong organizational skills to manage priorities
• Proficiency in Microsoft Excel
Bring your customer...