Client service executive (graduate)

We are a specialised insurance provider in Roodepoort seeking a Client Service Executive to deliver personalised, attentive service to our valued policyholders. This is an excellent opportunity for graduates to start their careers in insurance — no prior experience required! You'll be the first point of contact for our clients, helping to build strong relationships and ensuring their short-term insurance needs are always met.
Key Responsibilities
Build and grow relationships with clients to fully understand and anticipate their needs
Proactively communicate and provide daily feedback to customers
Answer client queries regarding our products and services
Update systems and databases with all client information
Create and maintain accurate client files
Take ownership of policy renewals and retention
Deliver solutions and resolve any client issues relating to their insurance policies
Always provide exceptional, friendly, and professional service
What We’re Lo...