Client Service Manager, Private Banking

Responsibilities Strategy Client Services: Client Service Managers (CSM) to deliver consistent and high-quality service to Private Banking clients. Facilitate a smooth working relationship of Front Office teams with support functions. Business Controls: To comply with all applicable money laundering prevention procedures and highlight suspicious activities/behaviour of clients and staff e.g., account irregularities and alert TL/CA of the suspicious transactions on a timely basis. Fully compliant with regulations and Group policies and guidelines, and be able to highlight, mitigate and protect the bank against credit, legal, documentation, repetition and other risks; to conduct business at all times in a compliance-conscious manner and alert to the potential risks of money laundering and other undesirable transactions/activity during and after client on-boarding process.
Business Work with relevant teams to enhance the control environment within the Front Office.
Processes Provide...