Client Service Specialist, Foreign Bank

A well-established global financial institution with a strong footprint in Asia, known for its collaborative workplace culture and commitment to providing comprehensive banking solutions to its corporate and retail clientele.

• Act as the primary touchpoint for end-to-end client inquiries, resolving service issues, and managing dispute resolutions effectively.
• Facilitate day-to-day banking operations, including corporate account lifecycle management, signature authentications, and fund remittances.
• Provide comprehensive administrative support for commercial transactions, processing loan instructions, and overseeing fixed deposit rate adjustments.
• Administer digital banking service requests, handling platform applications, credential resets, and client onboarding modifications.
• Maintain internal service databases regularly, reconciling transaction data and ensuring operational manuals align with current procedu...