Client Services Administrator

Your new company

Hays are recruiting for a permanent client services and meeting coordinator. This role is fully office based in Manchester City Centre.

Your new role

To deliver an exceptional, world-class client experience by supporting all aspects of client services, including reception, concierge, and the full coordination and delivery of meeting rooms and event spaces. The role ensures seamless service across all touchpoints, combining hospitality, technical support, and operational excellence.

Key Responsibilities

Client Experience & Front-of-HouseProvide a professional meet-and-greet service for clients and guests, both in person and virtually.
Deliver a high-end, hospitality-led experience, anticipating and responding to client needs.
Offer a concierge-style service, including arranging transport and local recommendations.
Build strong rapport with clients, acting as a trusted and approachable point of contact.
Meeting &...