Client Services Coordinator - Chinese Speaking

Group Talent Acquisition Manager | Global Recruitment Strategy | Leading International Teams | Creating Hiring Systems

As a Junior Service Support Officer in our Aftersales Department, you will play a key role in delivering high-quality technical support and service coordination for customers across the EU. This position combines technical IT support, project coordination, and customer service to ensure seamless post-sale experiences in the telecommunications industry.

Key Responsibilities:

Project and Maintenance Support:

• Assist in planning, organizing, and tracking IT maintenance and telecom service projects, ensuring milestones are met.
• Monitor project and support status, proactively identify issues, and escalate to senior team members as needed.
• Prepare meeting materials, agendas, and detailed minutes to facilitate effective collaboration.

IT and Technical Support:

• Provide customer-facin...