Client Services Representative

About FotelloFotello is the AI operating system for real estate media. Booking, editing, delivery, payments,property websites, agent portals, every workflow a creator depends on runs on us.Small team out of IIT, UBC, AWS, and Angi, based in Vancouver and Gurgaon. Bootstrapped.Profitable. The default platform in our category. Millions of media files processed daily.Thousands of paying customers across North America, the UK, and ANZ.The RoleWe ship constantly, new AI engines, virtual staging, twilight, property websites, API. The productmoves faster than the story around it. Some features land. Most underperform on adoption,because nobody owns the gap between we shipped it and customers use it. Pricing pages,comparison pages, emails and creator briefs get written ad-hoc by whoever has time.You'll fix that.You'll own the story of what we ship and the diagnosis of why customers don't adopt what theyshould. You'll talk to customers every week, sit with the demo team, watch real usage in our...