Client Success Account Manager

At ScalableOS,we're redefining offshoring by connecting growth-focused businesses with toptalents across the Philippines. Our expertise is in providing top-tier talentfor IT companies, with a strong focus on Managed Service Providers (MSPs), Tax& Accounting, and other industries. To continue delivering exceptionalresults, we’re looking for passionate individuals ready to make an impact andthrive in a team built on trust, integrity, and excellence. Join us as we drivecontinuous growth and scalability. Your next big opportunity starts here!

This is a remote position.

SUMMARY

The Customer Support Specialist is a client-facing role focused on delivering exceptional customer experience through proactive communication, relationship management, and light-touch support. This position is less technical in nature and centers on ensuring customer satisfaction, engagement, and retention across a high-volume portfolio of accounts.

The ideal candidate ...