Client Success Lead (Buenos Aires)

Client Success Lead – Buenos Aires

We’re looking for a Client Success Lead to join our team in Buenos Aires and help shape the future of contextual advertising as we continue to expand globally.

Responsibilities

• Execute the regional client success strategy and adjust it to the market, enhancing client satisfaction, fostering long-term partnerships, and driving business growth.
• Build, mentor, and empower a high‑performing Client Success team within the market, ensuring they have the necessary tools and frameworks to succeed.
• Collaborate with local Sales leaders to identify opportunities for client expansion, renewals, and increased investment.
• Ensure best‑in‑class service delivery by implementing and optimising local client success processes, SLAs, and performance frameworks in alignment with regional guidelines.
• Act as the senior point of contact for key clients and agencies, ensuring alignment between their busine...