Client Success Manager at VALD

Elevate client relationships as a Client Success Manager at VALD in Texas. Leverage your health or performance background to help clients effectively implement VALD technology.
Join VALD's Client Success team and become a critical player supporting client satisfaction and engagement. In this role, extensive experience in clinical or high-performance settings, especially as a physiotherapist or athletic trainer, will be vital. You will guide clients through onboarding, address their needs, and facilitate their journey in utilizing VALD's technology effectively.
Key Responsibilities:
• Manage onboarding to ensure successful VALD system implementation
• Foster strong client relationships through online communication
• Identify growth opportunities and support needs of clients
• Conduct online presentations via Microsoft Teams
• Track activity and report using SaaS applications
Requirements:
• Previous experience using VALD technology
• Strong understanding of...