Opportunity Description
Client Success Manager, Corporate Travel
Regular Kuala Lumpur Corporate Travel – Other Job ID: 6942
Job Description (Updated: )
In this Role, you’ll get to
- Develop and maintain strong relationships with key clients through regular communication and meetings.
- Identify and understand client needs and expectations, ensuring they are met or exceeded.
- Act as the primary point of contact for clients, providing timely and accurate information and updates.
- Identify opportunities to grow revenue through upselling, cross-selling, and renewals.
- Negotiate and close contracts with clients, ensuring profitability and alignment with company goals.
- Work closely with the sales team to identify and target new key clients.
- Develop and implement account strategies to optimize client satisfaction and retention.
- Analyze client data to identify trends, opportunities, and potential risks.
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