Client Success Partner I - First Advantage (Bangalore/Mumbai)

The Client Success Partner I is responsible, alongside a Strategic CSP, for the growth and retention of the shared client portfolio, for the Healthcare Vertical’s top strategic accounts As a CSP, you will share in the responsibility for full end to end customer account management. A successful CSP not only manages the day to day screening program for the customer, CSP develops strategic relationships with the customer C identifies opportunities to expand SBC’s footprint within the customer via incremental products and services

Responsibilities:

Implement and manage customer background screening programs to best align with customer’s organizational needs and goals

Structure and implement long term contract/agreements with customers to renew and grow revenue from customer base

Understand each client’s organizational dynamic. Probe to discover model and core initiatives in a solutions sales capacity. Assist client in goal achievement by leveraging Sterli...