Client Success Specialist Wanted: Shape the Future of Medical Research (US Client-Facing)

• 100% remote, forever
• Unlimited paid leave

Hello—we're Trialfacts, a remote, entrepreneurial company at the forefront of advancing health research. We're looking for a Client Success Specialist to help our clients successfully recruit participants for their clinical trials. If you're a relationship-builder with strong organizational skills, and you thrive in a remote, fast-paced environment, this role is for you.

Your Role:

• Client Onboarding & Support: Guide new clients through our onboarding process, ensuring they feel confident using our systems and understand how we help them reach their goals.
• Enrollment Success: Proactively monitor client projects to ensure en...