Opportunity Description
Client Success Partner
Role Overview
The Client Success Partner is a contractor role that owns the ongoing client relationship, facilitator success, program content setup, and repeat sales for ThinkHuman clients. This role is the connective tissue between our clients, our facilitators, and our programs, ensuring every client feels supported, seen, and set up for results. It operates in a consultative, relationship-first capacity and is directly accountable for client satisfaction, retention, and expansion revenue.
What This Role Owns
1. Client Relationship Management
Serve as the primary relationship partner for active ThinkHuman clients
Support client onboarding transitions after new deals are closed
Help clients plan and sequence their leadership development journey
Conduct regular check-ins to manage expectations, satisfaction, and engagemen...