Client Support Technician - Helpdesk Specialist

Wipro is seeking a technical support professional in Cebu City, Philippines, to deliver effective customer service. The successful candidate will manage client queries and provide product support, ensuring compliance with SLAs and maintaining superior service levels.

Key responsibilities include troubleshooting client issues, documenting queries, and participating in training to stay updated on product features. Strong customer service skills, particularly in helpdesk support, are mandatory for this role.