Clinic Assistant - Outpatient Specialist Surgery Clinic

Job Title: Clinic Assistant - Outpatient Specialised Surgery Clinic
General Surgery - Focused on Thyroid, Endocrine, Hernia, Upper Gastrointestinal, Colorectal Surgeries, and Endoscopic Procedures Job Scope / Key Responsibilities:
1. Front Desk & Administrative Duties Greet and assist patients in a professional and courteous manner Manage patient registration, appointment scheduling, and follow-up arrangements Answer phone and email inquiries regarding clinic services and appointments Maintain accurate and up-to-date patient records and medical files Prepare consultation and procedure rooms for daily operations 2. Patient Support Provide basic information to patients regarding general surgery procedures (e.g., thyroid, endocrine, hernia, gastrointestinal, colorectal surgeries, and scopes) Assist in pre- and post-procedure instructions and ensure patient queries are directed to the appropriate clinical staff Coordinate patient flow to ensure efficient clinic operations 3. Billing ...