Opportunity Description
Job Responsibilities
- Responsible for daily clinic operations, including front desk services, scheduling, and workflow coordination, ensuring smooth and efficient functionality.
- Oversee patient appointments, follow-ups, and maintain accurate and organized record-keeping.
- Monitor inventory levels, manage stock supplies, and coordinate timely maintenance or repairs of clinic equipment to prevent disruptions.
- Address patient inquiries and complaints professionally to ensure excellent customer service.
- Be the first point of contact of clinic issues and complaints, ensure high level of ownership and escape the cases to Clinic Manager when complex issues are involved.
- Work closely with staff to enhance patient satisfaction, improve service quality, and uphold hospitality standards.
- Monitor team schedules to make sure it is sufficiently staffed, responsible in monitoring schedule to ensure sufficient manpower on daily...
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