Clinical Support Officer

About your role

You help our partnerships navigate veterinary care, making sure every dog’s health, welfare, and wellbeing stays front and centre and in line with our policies, legislation and industry standards. You guide people through understanding and accessing the right veterinary services, helping to put tailored medical plans in place so each dog gets exactly what they need.

A big part of the role is reducing financial barriers to essential care, while building strong, positive relationships with clients, vet practices, and colleagues across the organisation.

You also keep clear, accurate records across our systems and play an active part in improving processes so we can keep delivering a high‑quality service.

This is a part time role of 20 hours per week (4 hours per day over 5 days). The salary range of £16,938 - £17,532 p.a. shown is for working those part time hours (£29,640 - £30,680 p.a. full time equivalent).

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