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Cloud Escalation & Post-Sales Dev-Ops Specialist

Fortinet

Burnaby, British Columbia, Canada Full time June 05, 2026
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Opportunity Description

Responsibilities:

  •  Troubleshoot and resolve tickets opening by other support teams. Work with that support team to gather the needed information to solve the problem raised. Answer virtualization questions that customers raise about deploying Fortinet product in VM/Cloud environments.
  •  Build test environments. Reproduce customer problems. Test scenarios in order to establish best practices & assess interoperability when deploying Fortinet solutions.
  •  Keep abreast of new developments and bulletins regarding your primary area of specialization
  •  Develop best practices
  •  Identify common virtualization problems encountered at Fortinet and follow up with documentation and/or training to address them
  •  Identify configuration settings or deployments that are potentially problematic, as well as what settings are important for optimal performance and business continuity.
  •  Provide input to product management and technical docum...
    • Full time Computer Occupations

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    Opportunity Details

    Location Burnaby, British Columbia
    Country Canada
    Type Full time
    Category Computer Occupations
    Posted June 05, 2026
    Deadline July 15, 2026

    About Fortinet

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    Fortinet

    Burnaby, Canada

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