Cloud & Infra - Support Engineer

ProArch is seeking an experienced Windows & Server Administrator to join our Global Support Center (GSC) team. This role serves as an L2/L3 escalation point for complex Windows, server, and core infrastructure issues across global client environments, including mission critical and regulated industries. The ideal candidate will bring strong hands on experience with Windows Server administration, Active Directory, backup & recovery, and enterprise infrastructure operations, and will be comfortable working in an MSP environment. You will collaborate closely with Network, Cloud, and Security teams to ensure stable, secure, and scalable server operations.

About Proarch:

Founded in 2006, ProArch began as a tight-knit team of business-minded IT professionals passionate about delivering exceptional cloud-based technology solutions. Today, we’ve grown into a global force spread across US, UK and India into multidisciplinary experts spanning cloud, infrastruct...