Opportunity Description
Cloud Managed Services Engineer on VersaOne Platform (all genders)
YOUR ROLE - THAT WAITS FOR YOU
Provide end‑to‑end management and technical support for complex networking problems reported by customers on the Versa hosted platform.
- Help customers solve reported product and network problems of varied complexity
- Replicate customer issues in a lab environment
- Work with engineering team to replicate issues and test possible fixes
- Work on problems across all Versa Networks solutions
- Manage incident/ticket lifecycle
- Set up infrastructure
- Create knowledge articles
- Write bash/python scripts
YOUR SKILLS - WHAT YOU BRING WITH YOU
- Solid knowledge of the VersaOne Platform (SASE, Security Service Edge, Advanced Security and Secure Network)
- Minimum two years of project implementation experience on the VersaOne Platform suite
- Exper...
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