Cloud Operations Analyst

Summary Statement
The Senior Cloud Operations Analyst is responsible for leading the management, optimization, and automation of cloud and on-premises infrastructure to ensure seamless operations and business continuity. This role includes driving improvements in observability, server and batch operations, and data center management while proactively identifying and resolving performance and reliability issues. The Senior Cloud Operations Analyst provides technical leadership, mentors team members, and consults with cross-functional teams to enhance operational excellence through best practices, process enhancements, and cutting-edge technologies.
Essential Tasks/Major Duties
• Independently develop, implement, and maintain observability tools to monitor cloud and on-premises systems.
• Actively support infrastructure teams in the management and maintenance of server systems running on Windows and Linux.
• Create dashboards, alerts, and reports to track system health, p...