COD Manager - Chefiality

Our client Chefiality is hiring a COD Manager in Lahore.

Responsibilities:

- Oversee the cash-on-delivery (COD) operations, ensuring efficient and timely processing of payments.
- Monitor and analyze COD performance metrics to identify areas for improvement.
- Develop and implement policies and procedures to enhance the effectiveness of the COD process.
- Resolve customer inquiries and issues related to COD promptly and effectively.
- Collaborate with other departments to ensure seamless workflow and communication.
- Prepare regular reports on COD operations and present findings to senior management.

Requirements:

- 1-2 years of experience in cash management or a related field.
- Proven experience in a managerial or supervisory role.
- Strong analytical skills with the ability to interpret data and make informed decisions.
- Excellent communication and interpersonal skills.
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