CoE Business Excellence and Special Projects Manager

Amex GBT is a place where colleagues find inspiration in travel as a force for good and – through their work – can make an impact on our industry. We’re here to help our colleagues achieve success and offer an inclusive and collaborative culture where your voice is valued.

We are seeking a Project Manager to support our Meetings & Events CoE leadership and Team Managers in executing transformational initiatives that drive operational excellence, standardization, and continuous improvement.

What You’ll Do 

• Identify transformation opportunities and develop project plans with CoE leadership and Team Managers
• Map processes (POD/POA), develop SOPs, and design training programs
• Manage end-to-end project implementation, tracking progress and reporting outcomes
• Produce dashboards, reports, and communications to keep stakeholders informed
• Support continuous improvement initiatives across teams
• Ensure alignment with CoE framework and st...