Collection Agency Coordinator - Motorcycle

The MC Collection Agency Coordinator manages and monitors third-party collection agencies handling Motorcycle (MC) loan accounts. The role ensures agencies meet collection targets, follow company policies, and maintain efficient recovery performance.

Key Responsibilities:

• Coordinate with assigned collection agencies for MC loan accounts
• Monitor agency performance vs. targets and KPIs
• Provide account assignments and updated portfolios
• Validate and reconcile agency collections and remittances
• Conduct regular performance reviews with agency partners
• Ensure compliance with company policies and data privacy standards
• Handle escalations and resolve agency-related concerns
• Maintain accurate reports and documentation

Qualifications:

• Bachelor’s degree in Business, Finance, or related field
• 2–3 ye...