Collection Agent - Local Account

About Asiacruit

At Asiacruit, we connect top talent with forward-thinking organizations across industries. Our mission is to help businesses grow through smart, strategic, and people-focused solutions. We are expanding our operations and seeking Collection Agents to join our team to support recovery efforts, deliver exceptional customer engagement, and help maintain portfolio performance.

Position Overview:

The Collection Agent engages customers to collect outstanding payments, negotiates repayment arrangements, and maintains accurate account records. This role focuses on delivering results while ensuring compliance with company policies and relevant regulations. The ideal candidate is customer-focused, resilient, and demonstrates strong communication and negotiation skills.

Key Responsibilities:

1. Customer Contact and Account Management
   (1) Make outbound and receive inbound calls to customers ...