Opportunity Description
Responsibilities
- Cash Collection & Debtor Management – actively chase outstanding payments via phone and email, maintain and manage the full debtor ledger, reduce overdue balances, improve cash collection cycles, send statements, payment reminders and final notices where required.
- Credit Control & Risk Management – set and monitor customer credit limits, review accounts and payment behaviour, place accounts on stop where necessary, and work closely with the sales team to prevent orders to overdue accounts.
- Reconciliations – perform bank reconciliations, post and allocate customer payments accurately, reconcile customer ledgers regularly, and manage multi‑currency ledgers ensuring correct allocation.
- Claims & Disputes – handle and resolve customer queries relating to damages, shortages and discrepancies; investigate issues with internal teams (warehouse, logistics, sales); take ownership of claims to hauliers and insurance claims for damaged or ...
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