Opportunity Description
Description
We are looking for a Collections Specialist to help with account collections. If you have prior collections and/or call center experience, this may be a great opportunity for you! This role has a great incentive program in place for monthly bonuses based on KPIS.
Responsibilities:
• Contact consumers by phone through frequent outbound calling and handle incoming calls related to past-due accounts.
• Review delinquent balances, discuss payment options, and work with customers to encourage timely resolution.
• Document account activity, conversations, and payment commitments accurately within internal systems.
• Follow established collection procedures and compliance guidelines during every customer interaction.
• Prioritize daily account queues to ensure follow-up efforts are completed efficiently and consistently.
• Address customer questions regarding account status, balances, and payment arrangement...
We are looking for a Collections Specialist to help with account collections. If you have prior collections and/or call center experience, this may be a great opportunity for you! This role has a great incentive program in place for monthly bonuses based on KPIS.
Responsibilities:
• Contact consumers by phone through frequent outbound calling and handle incoming calls related to past-due accounts.
• Review delinquent balances, discuss payment options, and work with customers to encourage timely resolution.
• Document account activity, conversations, and payment commitments accurately within internal systems.
• Follow established collection procedures and compliance guidelines during every customer interaction.
• Prioritize daily account queues to ensure follow-up efforts are completed efficiently and consistently.
• Address customer questions regarding account status, balances, and payment arrangement...
Ready to Apply?
Submit your application for Collections Specialist at Robert Half Accountemps
Apply for this Position