Collections Specialist

Description We are looking for an experienced Collections Specialist to support business-to-business receivables activities for a long-term contract opportunity in Tampa, Florida. This position is ideal for someone who can manage a high-volume portfolio, communicate professionally with commercial clients, and use Excel to track payment activity and account status. The role offers virtual training and requires someone who is detail oriented and can balance strong follow-up skills with accurate reporting and documentation.

Responsibilities:
• Manage a portfolio of commercial accounts and drive timely payment resolution through consistent outreach and follow-up.
• Contact business customers by phone and email to address overdue balances, clarify billing issues, and negotiate appropriate payment arrangements.
• Maintain accurate records of collection activity, payment commitments, disputes, and account updates within internal systems.
• Use Excel tools such as VLOOKUPs...