Collections Supervisor

**Overview**

**Who we are**

Collaborative. Respectful. A place to dream and do. These are just a few words that describe what life is like at Toyota. As one of the world’s most admired brands, Toyota is growing and leading the future of mobility through innovative, high-quality solutions designed to enhance lives and delight those we serve. We’re looking for talented team members who want to Dream. Do. Grow. with us.

Responsible for leading a team on a day-to-day basis to ensure effective, efficient, and customer-oriented handling of communications with delinquent TCPR customers. Develop initiatives to maintain delinquency, repossession, and loss ratios at or below Collection objectives. Analyze collections portfolio and behavior to work and implement successful execution of risk-based collection strategies. The Supervisor will also be expected to provide direct customer service on elevated, sensitive, complex collection issues. The Supervisor will lead di...