Communication Representative (Switchboard); 0.5 FTE; Day/PM Shift

16252BRDepartment Name:HSP Guest & Lobby Svcs. Location:Meriter Hospital Job Description:The Switchboard Paging Operator is the main information resource for facilitates communication between all Meriter customers, including physicians, patients, staff, and the general public. The operator provides first response for all hospital emergencies and functions as the after-hour call center for Meriter clinics.

Essential functions/responsibilities include but are not limited to:

+ Displaying extensive knowledge of the entire hospital and basic knowledge of the responsibilities of each department

+ Relate to and assist callers in finding a patient, physician, or department in a timely but pleasant manner

+ Answer the hospital emergency line (5555) in a timely manner (1-2 rings)

+ Monitor and quickly respond to several alarm systems (Fire, Medical Emergency, Door/Panic alarms, gas alarms, weather radio, etc)

+ Strictly follow protocol for ...