Communicative Disorders Assistant/ Hearing Aid Technician

SCOPE

Reporting to the Regional Manager, the Communicative Disorders Assistant (CDA)/ Hearing Aid Technician (HAT) is responsible for performing specialized tasks in client management, working under the direct supervision and direction of a licensed Audiologist or Hearing Aid Practitioner/Hearing Instrument Specialist/Hearing Instrument Practitioner (HCP). This primarily includes working with hearing aids and other assistive listening devices (ALDs). CDA/HATs will promote and build relationships with individuals, citizen groups and other organizations at a clinic and community level, including clean and check clinics and screenings at Community Events at Retirement Residences and Senior Centers.

SUCCESS CRITERIA

• Enhance growth in clinic’s revenue including sales of hearing aids, ALDs, and other products/services by enabling HCP to focus on revenue generating activities.
• Reduce the number of follow up appointments with clients by advisin...