Compensation Coordinator

The Compensation Coordinator (Hourly) provides operational and administrative support for compensation programs, with a primary focus on managing Workday help cases and administering union (CBA) step progression and pay structures. This role ensures accurate and timely processing of compensation transactions, supports compliance with collective bargaining agreements, and delivers responsive service to employees, managers, and HR partners.

**Key Responsibilities**

Workday Help Case Management

+ Serve as a primary contact for compensation-related Workday help cases
+ Triage, research, and resolve inbound inquiries related to pay changes, job data, and compensation processes
+ Ensure timely case resolution in line with service level agreements (SLAs)
+ Route complex or escalated issues to Compensation Analysts or COEs as needed
+ Maintain accurate case documentation and audit trails within Workday

CBA Step Progression & Structure Administrat...