Complaints Resolution Specialist (Hybrid, 6-month)

Brook Street is seeking a Customer Complaints Administrator in Birmingham. This role offers a hybrid working setup, with 2 days onsite and 3 days from home. You will be responsible for managing incoming complaints and ensuring efficient responses.

Key qualifications include strong customer service skills, proficiency in Microsoft Office, especially Excel and SharePoint, and an ability to work under pressure. This position is for a duration of six months, making it a great opportunity to gain valuable experience in the public sector.